	INTRODUCTION		APA Associates (APAA) is a management consultancy founded in 1997 to help businesses implement their performance improvement programs. We manage these programs using a wide range of tools including Quality Programs, Benchmarking, Process Analysis,and Information Management, tailored to meet the specific environment of each business. Our client experience includes:
				Strategy Development Reputation and Stakeholder management support Information Presentation & Display Assessing relative performance through Benchmarking Performance improvement through Quality Management